Reference

Your Rights and Our Legal Obligations

At 1sattamatka, our legal framework sets out exactly what you can expect from us and what we ask of you when you hold an account on this platform.

Terms of UsePrivacy PolicyJurisdiction: IndiaAccount AccountabilityPolicy Contact Available
1sattamatka Your Rights and Our Legal Obligations
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your legal rights, a request to access or delete your data, or a concern about how a specific clause applies…

Email Policy Team Send your legal or data query to our dedicated policy address.
Account Support Chat For account-specific legal questions — such as why a transaction was flagged or how…
Written Correspondence For formal legal notices or regulatory requests, written correspondence addressed to our registered postal…
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 1sattamatka

We treat every piece of data you share with us as your property that we hold in stewardship.

Data Collection Scope

We collect only what is necessary to operate your account: name, contact details, payment method identifiers (UPI handle, Paytm number, PhonePe number), and transaction history. No data is collected beyond what your account operation requires.

Cookie Policy

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby layout. Analytics cookies are opt-in only. You can manage cookie settings from the footer of any page without affecting core account function.

Account Security Measures

Passwords are stored using one-way hashing. All connections between your device and our servers run over TLS encryption. If we detect a login from an unrecognised device, we send a verification prompt to your registered mobile number.

Data Retention Period

Account records, including transaction logs for UPI, Paytm, and PhonePe deposits and withdrawals, are kept for the period required by applicable law — typically seven years for financial records. Personal profile data is deleted within 30 days of a verified account-closure request.

Your Rights to Access and Correction

You may request a full export of the personal data we hold on your account at any time. If any detail is inaccurate, submit a correction request via account support and we will update our records within 10 working days of verification.

Who to Contact for Data Requests

All data-access, correction, and deletion requests should go to our privacy team via the policy email. Requests require identity verification matching the documents held on your account before any personal data is released or removed.

Common Questions About Your Legal Rights

These answers cover the legal questions we hear most often — from how our terms affect your account access to what happens to your data after closure. If your question is not here, our policy team is reachable via the contact paths above.

Our platform operates under the laws applicable to the jurisdiction in which it is registered. For Indian users, access is available where local law permits. The governing law and dispute resolution clause are stated in full in the Terms of Use document linked from your account dashboard.

Send a data-access request to our privacy team email. Include your registered mobile number and account ID. After we verify your identity against our records, we will send a structured export of your personal data within 10 working days.

Yes. You may request deletion of your personal profile data by submitting a closure-and-deletion request through account support. Financial transaction records are retained for the period mandated by applicable law and cannot be deleted before that period expires.

Transaction logs linked to UPI, Paytm, and PhonePe activity are classified as financial records and retained for the period required by law — typically seven years. You can request a copy of these records before closure; they are not accessible via the platform after your account is closed.

We notify you by email to the address registered on your account at least 14 days before any material change takes effect. Continuing to use the platform after the effective date means you have accepted the updated terms. You can also view the change log in your account settings.

Write to our policy team with the specific clause reference and the applicable statute you believe conflicts with it. We will review the position and respond within 10 working days. Formal legal notices should be sent via the written correspondence address provided in the support section above.

Access to our platform depends on local law and is available only where local law permits. If a legislative change in your state makes access impermissible, your ability to use the platform may be restricted. We will notify you by email if we become aware of a change directly affecting your account.